Privacy Policy for KompanionAI

Effective Date: November 29, 2025

At KompanionAI ("we," "us," or "our"), we are committed to protecting your privacy and ensuring the trust you place in our AI companion services, including Kompanion Echo (KAI). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at [kompanionai.store](https://kompanionai.store), use our services, or contact us at [support@kompanionai.store](mailto:support@kompanionai.store). By using our services, you consent to the practices described in this policy.

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the effective date. Your continued use of our services after changes constitutes acceptance of the revised policy.

1. Information We Collect

We collect information to provide personalized, persistent companionship while respecting your privacy. The types of information include:

### Personal Information

- Account Information: If you create an account, we may collect your name, email address, phone number, and payment details (for custom orders or future subscriptions).

- Contact Information: Details you provide when reaching out via [support@kompanionai.store](mailto:support@kompanionai.store) or our contact form, such as your name, email, and message content.

Usage and Conversation Data

- Interaction Data: Details from your conversations with KAI, including shared stories, emotions, preferences (e.g., love for jazz, stresses about presentations), and progress updates. This enables persistent memory across devices.

- Technical Data: Device type, IP address, browser type, operating system, pages visited, time and date of access, and usage patterns (e.g., session duration).

- Media and Generated Content: Images generated, emails sent, or code written via KAI, along with any uploaded files or prompts.

Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to enhance your experience, analyze usage, and remember preferences. You can manage cookie preferences through your browser settings.

2. How We Use Your Information

We use your information to:

- Provide and personalize the KAI service, including maintaining conversation memory and emotional support.

- Respond to inquiries, process custom orders, and improve our AI models.

- Communicate updates, promotions, or support responses.

- Analyze trends to enhance features (e.g., better integration across devices like phones, computers, and smart speakers).

- Ensure security, prevent fraud, and comply with legal obligations.

- Develop variants like KAI Kids or KAI Golden Years, using anonymized data where possible.

We do not use your data for automated decision-making that significantly affects you without your consent.

3. How We Share Your Information

We do not sell your personal information. We may share it in limited circumstances:

- Service Providers: With trusted third parties (e.g., cloud hosting like AWS, analytics tools like Google Analytics) who assist in operating our services under strict confidentiality.

- Legal Requirements: If required by law, subpoena, or to protect our rights, safety, or property.

- Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred with notice.

- With Your Consent: For any other purpose disclosed at the time of collection.

For conversation data, we prioritize end-to-end encryption and store it securely without sharing raw personal stories unless explicitly authorized.

4. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information, including encryption for data in transit and at rest. However, no system is completely secure, and we cannot guarantee absolute security. You are responsible for keeping your account credentials confidential.

5. Data Retention

We retain your information as long as necessary for the purposes outlined above:

- Account and contact data: Until you delete your account or request removal.

- Conversation data: Indefinitely to maintain persistence, unless you request deletion (note: this may reset KAI's memory).

- Technical data: Up to 12 months for analytics.

6. Your Rights and Choices

Depending on your location, you may have rights under laws like GDPR or CCPA:

- Access, correct, or delete your personal information.

- Opt out of marketing communications.

- Withdraw consent at any time.

- Request data portability.

To exercise these rights, email [support@kompanionai.store](mailto:support@kompanionai.store). We respond within 30 days. For EU/UK users, you also have the right to lodge a complaint with your data protection authority.

You can opt out of cookies via browser settings and non-essential tracking.

7. Children's Privacy

Our services are not intended for children under 13 (or 16 in some jurisdictions). We do not knowingly collect data from children. For KAI Kids variant, parental consent is required. If we learn of unintended collection, we will delete it promptly.

8. International Data Transfers

We are based in the United States. If you access our services from outside the US, your data may be transferred to and processed in the US, where privacy laws may differ. We ensure adequate safeguards for such transfers.

9. Third-Party Links

Our site may link to third-party sites (e.g., payment processors). We are not responsible for their privacy practices.

10. Contact Us

For questions about this Privacy Policy, contact us at [support@kompanionai.store](mailto:support@kompanionai.store) or +1 (513) 273-0772.